For patients and families, Case Management can be quite a confusing concept. However, it has a significant part in the modern healthcare system. With healthcare constantly changing, new delivery models, as well as rules and regulations that are challenging for the average individual to comprehend, Case Managers’ roles are becoming increasingly vital.
A medical Case Manager is a skilled healthcare professional who is in charge of evaluating the healthcare needs of injured claimants and synchronizing care within the bounds of covered services. AICM-Michigan Case Managers become translators, navigators, subject matter experts, confidants, and supporters to a wide population due to their healthcare expertise.
Our Case Managers assist patients and providers with implementing informed care strategies that actively and effortlessly move our clients toward health.
Our clients may have suffered these injuries due to a motor vehicle crash. Our Case Managers have the skills needed to help our clients deal with the effects of these injuries. They are responsible for coordinating the needed arrangements for treatment, discharge planning, surgery, therapy, durable medical equipment, attendant care, home care, and replacement services.
Telephonic Case Management
As the name suggests, Telephonic Case Management entails delivering case management services via phone. Our Case Managers are skilled at building rapport and developing trust with the individual whom they are advocating. They establish clear communication from the get-go. Operating telephonically requires a dedication to and observance of the best practices, which our Case Managers follow.
Medical Record Review, Analysis, and Cost Projections
Our Case Managers go through our clients’ medical records, analyze their needs, and help in managing costs. They keep insurance companies and employers up-to-date over the phone or through written status reports. Our team also gets the required medical opinions to document and help determine whether other health issues are unrelated to the underlying medical claim.
Have questions regarding our services? Don’t hesitate to get in touch with us.
